Return and Refund Policy

Please inspect your order upon delivery. Please contact us by email or phone if you wish to discuss an exchange or credit.

Refunds are available if the product is faulty or not as advertised.

Your comments will help us improve our service and product quality. Please return items within 7 days of receipt of goods to receive a prompt exchange or credit. Please note that you are responsible for the safe return of merchandise and all shipping costs. Please send returns to:

Princess Lily Designs
PO Box 94
Banora Point NSW 2486
Australia